A Place for Mom reviews

4.0

76% would recommend to a friend

(1,429 total reviews)
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Tatyana Zlotsky

80% approve of CEO

77% positive business outlook

A Place for Mom has an employee rating of 4.0 out of 5 stars, based on 1,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A Place for Mom employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Oct 3, 2025

Senior Living Consultant

Recommend
CEO approval
Business Outlook

Pros

The pros would be that I EARNED a paycheck, I was able to work from home and I did help families that were in crisis.

Cons

The phones did not work, dropped calls all the time. The computer software failed consistently and we were promised it would be fixed, never fixed. The executive team NEVER took responsibility for their failures. They executive team considered the communities their customers because they were the ones paying, priority was not the families. The did NOT have a streamlined process to contact the families so it became what I would call, harassment.

2.0
Oct 2, 2025

fine

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work from home job is nice

Cons

stressful metrics to meet- so many calls

1.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

At one point years ago there were many pros to working for A Place For Mom, but then they changed management and cared very little about the people we were supposed to be helping, rather just wanted to make money off of the clients that were reaching out to us.

Cons

We were expected to refer people who definitely did not have enough money for long-term living. And they said just create a bigger issue for these families. Workload and schedule was ridiculous. Micromanagement was horrible. You're in constant fear for your job and for your paycheck, which is never consistent or what they promise... I can go on and on, but you have to make your own decision, my advice would be to run far and find a better company that cares about their employees and cares about the people they are helping...

Viewing 55 - 57 of 1,429 Reviews

Glassdoor has 1,475 A Place for Mom reviews submitted anonymously by A Place for Mom employees. Read employee reviews and ratings on Glassdoor to decide if A Place for Mom is right for you.