Does AAA National pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA National employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at AAA National. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA National?

61% of AAA National employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA National 3.9 out of 5 for work life balance, 3.3 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at AAA National?

Director (5) , Manager (4) , Associate Paralegal (2) , Coordinator (2) , Dispatcher (2) , Travel Advisor (2)

What are the pros of working at AAA National according to real employee reviews?

"Good people; great support for continuing development/education; solid PTO and work" ((in 10 reviews)); "Great benefits and a lot of commitment to associates’ personal development." ((in 10 reviews)); "Good work life balance as well." ((in 7 reviews)); "Nice building but not friendly" ((in 6 reviews)); "Pay is good for contractors" ((in 4 reviews))

What are the cons of working at AAA National according to real employee reviews?

"AAA is a brand you trust but the National Office is filled with management who are deceitful and back stabbers!!" ((in 5 reviews)); "Your immediate manager will more than likely be incompetent and lack necessary soft skills." ((in 4 reviews))

What are employees saying about AAA National layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA National layoffs and their outlook for job security at AAA National in 2026.

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AAA National

AAA National reviews

3.7

61% would recommend to a friend

(85 total reviews)

Gene Boehm

69% approve of CEO

69% positive business outlook

Ratings by category

3.9

Work/Life balance

3.6

Diversity & inclusion

3.6

Career opportunities

3.5

Compensation and benefits

3.3

Culture & values

3.3

Senior management

AAA National has an employee rating of 3.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA National employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85 reviews

3.0

Jun 11, 2015

Membership employee deals with phone calls from members

Member representative

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits are the best thing and the people that work there are great

Cons

Managers are condescending and love to put employees done to feel superior

4.0

Oct 28, 2014

Good company with strong morals and ethics

Coordinator

Recommend

CEO approval

Business Outlook

Pros

Company has good, standard benefits. The working environment is positive and there is an open door policy. Room for advancement and growth.

Cons

There are not enough progressive benefits to keep younger professionals engaged and as a result some approaches may be viewed as "old school." Overall though there aren't may "cons" to speak of.

3.0

Sep 13, 2014

Member services

Member services representative

Recommend

CEO approval

Business Outlook

Pros

Helping people and incentives for sales

Cons

Call center enviroment extremely hectic

Viewing 73 - 75 of 85 Reviews

Jobs at AAA National

Contact Center Sales Representative

Minneapolis-Saint Paul

$19 - $21 /hr

(Employer provided)

View job

Dispatcher I - 2nd shift

Member Service Representative

Maintenance Specialist

Member Service Representative