Does AAA National pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA National employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at AAA National. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA National?

61% of AAA National employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA National 3.9 out of 5 for work life balance, 3.3 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at AAA National?

Director (5) , Manager (4) , Associate Paralegal (2) , Coordinator (2) , Dispatcher (2) , Travel Advisor (2)

What are the pros of working at AAA National according to real employee reviews?

"Good people; great support for continuing development/education; solid PTO and work" ((in 10 reviews)); "Great benefits and a lot of commitment to associates’ personal development." ((in 10 reviews)); "Good work life balance as well." ((in 7 reviews)); "Nice building but not friendly" ((in 6 reviews)); "Pay is good for contractors" ((in 4 reviews))

What are the cons of working at AAA National according to real employee reviews?

"AAA is a brand you trust but the National Office is filled with management who are deceitful and back stabbers!!" ((in 5 reviews)); "Your immediate manager will more than likely be incompetent and lack necessary soft skills." ((in 4 reviews))

What are employees saying about AAA National layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA National layoffs and their outlook for job security at AAA National in 2026.

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AAA National

AAA National reviews

3.7

61% would recommend to a friend

(85 total reviews)

Gene Boehm

69% approve of CEO

69% positive business outlook

Ratings by category

3.9

Work/Life balance

3.6

Diversity & inclusion

3.6

Career opportunities

3.5

Compensation and benefits

3.3

Culture & values

3.3

Senior management

AAA National has an employee rating of 3.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA National employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85 reviews

5.0

Nov 13, 2024

Great experience across several years

Analyst

Recommend

CEO approval

Business Outlook

Pros

1) Interesting work 2) Strong benefits

Cons

1) Nothing particular to note

AAA National Response

Thank you for your review! It seems like this feedback might have been intended for a different company.

1.0

Oct 29, 2024

Do not apply

Sales representative

Recommend

CEO approval

Business Outlook

Pros

No pros with this company

Cons

Driving there every day was cumbersome

AAA National Response

Thank you for your review! It seems like this feedback might have been intended for a different company, as we do not have an office in TX.

1.0

Oct 28, 2024

Reconsider-High Turnover Rate-Very High Call Volume

Emergency roadside representative

Recommend

CEO approval

Business Outlook

Pros

Remote, equipment provided, not any more Pros, if Part-time, 3 days off, but you have to work 6 hr days for that extra day

Cons

Endless calls, members are upset. High turnover rate! AAA contractors treat members horribly. Do not get me started on the many supervisors, they are condescending, not helpful, and did I mention you do not have time to even take a sip of water. Impossible to really note a members complaint completely as you cannot be in an "afterwork" state for even a second without a supervisor popping up asking if you need help, or a call longer than 4 mins. If you can thrive in this kind of environment, my kudos to you.

AAA National Response

Thank you for your review! It seems like this feedback might have been intended for a different company, as this is not a position at our company.

Viewing 16 - 18 of 85 Reviews

Jobs at AAA National

Contact Center Sales Representative

Minneapolis-Saint Paul

$19 - $21 /hr

(Employer provided)

View job

Dispatcher I - 2nd shift

Member Service Representative

Maintenance Specialist

Member Service Representative