Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Customer Service Representative (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 45 reviews)); "AAA members are great people to help and provide services." ((in 14 reviews)); "The onboarding process and training is amazing" ((in 12 reviews)); "Amazing job and coworkers." ((in 5 reviews)); "Great benefits, Good equipment, Great ppl to work with." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 18 reviews)); "poor management" ((in 9 reviews)); "Toxic Leadership, Boys Club, Hours to Pay were terrible, on" ((in 7 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Very low compensation." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , Garden City , West Springfield , Union , Hamden , Milford , Springfield , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack , Cumberland

AAA Northeast reviews

3.7

67% would recommend to a friend

(250 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

250 reviews

5.0

Nov 18, 2025

AAA Gives Back to the Community

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

We get 40 hrs of Club VTO time to volunteer with AAA and in our own neighborhoods. AAA also will match your donation to the charity of your choice.

Cons

There aren't any that I can think of.

AAA Northeast Response

6mo

Thank you for highlighting our volunteer and donation matching programs! We're proud to support employees in giving back to communities. We appreciate your feedback.

5.0

Nov 17, 2025

Good place to work

Senior specialist

Recommend

CEO approval

Business Outlook

Pros

Good coworkers, benefits and WFH model. I know what is expected of me on a daily basis. A lot of ways to learn and grow.

Cons

Nothing I can think of at this moment. My commute is a little far but that was my choice.

AAA Northeast Response

6mo

Thank you for sharing your experience! We're happy to hear you enjoy the supportive team, benefits, and flexibility. We're committed to providing opportunities for learning and growth. Thank you for being a part of the club.

3.0

Nov 11, 2025

Ok place to work

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

AAA is great for work life balance

Cons

The pay wasn’t the best.

AAA Northeast Response

7mo

Thank you for sharing your feedback. We're glad to hear you enjoyed the work-life balance at AAA Northeast. We appreciate your suggestions and wish you the best.

Viewing 31 - 33 of 250 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

AAA Northeast

AAA Northeast reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

AAA Gives Back to the Community

Good place to work

Ok place to work

Jobs at AAA Northeast

AAA Northeast reviews FAQs

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