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      AAA Northeast

      Engaged Employer

      AAA Northeast reviews

      3.7

      67% would recommend to a friend

      (250 total reviews)

      John Galvin

      76% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      250 reviews
      2.0
      Jul 20, 2022

      An Ok company

      Member service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bonuses each year Work remote Job is fairly simple

      Cons

      No support from management or other departments High call volume

      avatar
      AAA Northeast Response
      3y
      Thank you for your review. While we may have fallen short of your expectations, we appreciate the time you took to share your experience with us. We’d like to learn more about your experience and the comments you shared. Please email us at humanresources@aaanortheast.com. Thank you.
      1.0
      Jul 18, 2022

      Not the greatest place to work...

      Member service counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I appreciated that during Covid in 2020 they kept everyone employed by letting us all work from home. They even provided the equipment so basically you just needed high speed internet access to be able to work Overtime was usually available especially on the weekends and during inclement weather.

      Cons

      This is a high volume call center. Alot of the customers are extremely rude and verbally abusive. I feel like management lets the customers get away with how they speak to us. I have been cussed out and even threatened with bodily harm. also another annoying issue is micromanagement from work force. I should not have to be questioned about my bathroom breaks, just saying, or if I am 5 minutes late coming back from lunch. when you work from home things happen.

      avatar
      AAA Northeast Response
      3y
      We’ll be sure to pass your feedback along for further consideration. In the meantime, if you’d like to share more with us please email humanresources@aaanortheast.com. Employee welfare is of critical importance to us. Thank you again!
      5.0
      Jul 15, 2022

      Great place to work

      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      AAA provides the opportunity to grow within the company. The training is paid for. They want you to succeed. Upper management truley cares for employees. Great benefits. Free membership

      Cons

      Base Pay can be more competitive.

      avatar
      AAA Northeast Response
      3y
      Thank you for such a positive review! We’re happy that you consider AAA Northeast a great place to work and appreciate the comments about our benefits and training programs. We’ll be sure to pass your feedback along for further consideration. In the meantime, if you’d like to share more with us please email humanresources@aaanortheast.com. Thank you again!
      Viewing 178 - 180 of 250 Reviews
      Related searches: AAA Northeast jobs | AAA Northeast salaries | AAA Northeast benefits | AAA Northeast interviews
      ReviewsAAA Northeast reviews

      Glassdoor has 256 AAA Northeast reviews submitted anonymously by AAA Northeast employees. Read employee reviews and ratings on Glassdoor to decide if AAA Northeast is right for you.