Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Customer Service Representative (4) , Human Resources (4) , Life Insurance Agent (4) , Project Manager (4) , Supervisor (4) , Travel Consultant (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 42 reviews)); "AAA members are great people to help and provide services." ((in 11 reviews)); "The onboarding process and training is amazing" ((in 10 reviews)); "Benefits package is good, coworkers are great" ((in 4 reviews)); "Great benefits, Good equipment, Great ppl to work with." ((in 4 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 18 reviews)); "Assistant manager was amazing." ((in 6 reviews)); "Leadership at AAA is lacking in all areas." ((in 6 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews)); "The opportunity are almost endless." ((in 3 reviews))

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AAA Northeast

AAA Northeast reviews

3.7

67% would recommend to a friend

(246 total reviews)

John Galvin

77% approve of CEO

70% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.5

Career opportunities

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 246 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

246 reviews

5.0

Dec 12, 2025

Great Culture; Feeling Valued!

Human resources

Recommend

CEO approval

Business Outlook

Pros

pays a living wage not minimum wage excellent benefits; wellness is a priority excellent training and opportunity for movement around the company mission-driven The company is growing and adding jobs - bright future!

Cons

The headquarters building is not downtown; away from a vibrant area

AAA Northeast Response

6mo

Thank you for sharing your experience! We're glad to hear you feel valued and enjoy the culture, benefits, and growth opportunities. Thank you for being an important part of our mission!

5.0

Dec 12, 2025

The BEST place to work!

Specialist

Recommend

CEO approval

Business Outlook

Pros

Great total comp including benefits and program, amazing culture and fantastic leadership!

Cons

Nothing - we get better every day!

AAA Northeast Response

6mo

Thank you for sharing your feedback. We're thrilled to hear you've had such a positive experience and appreciate your kind words about our culture, benefits, and leadership. We're grateful to have dedicated team members like you.

4.0

Dec 10, 2025

-

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

Great place to work and enjoyed my time there.

Cons

nothing bad to say about it

AAA Northeast Response

6mo

Thank you for sharing your experience! We're thrilled to hear you enjoyed your time at AAA Northeast. Wishing you continued success in your career.

Viewing 19 - 21 of 246 Reviews

Jobs at AAA Northeast

Dispatcher (3rd shift)

Roadside Assistance Driver

Dispatcher - Providence RI (2nd shift)

Driver Improvement Trainer

Roadside Assistance Driver