Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Customer Service Representative (4) , Human Resources (4) , Life Insurance Agent (4) , Project Manager (4) , Supervisor (4) , Travel Consultant (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 44 reviews)); "AAA members are great people to help and provide services." ((in 12 reviews)); "excellent training and opportunity for movement around the company" ((in 9 reviews)); "Benefits package is good, coworkers are great" ((in 6 reviews)); "Great benefits package that includes things like the very competitive 6% 401k match with Roth option, and unique but valuable paid day off before your wedding, and also an unusual but welcome seasonal 'surprise' days (treated to a treat/snack or similar small 'thank you' token)." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 18 reviews)); "Assistant manager was amazing." ((in 6 reviews)); "Leadership at AAA is lacking in all areas." ((in 6 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews)); "Remote hours were long for my situation 10" ((in 3 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , Garden City , Union , Hamden , Milford , Springfield , West Springfield , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack , Cumberland

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AAA Northeast

AAA Northeast reviews

3.7

67% would recommend to a friend

(246 total reviews)

John Galvin

77% approve of CEO

70% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.5

Career opportunities

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 246 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

246 reviews

5.0

Nov 20, 2025

Excellent culture, fantastic benefits, great future

Director

Recommend

CEO approval

Business Outlook

Pros

From the top down, at AAA there is a culture of caring. How wonderful to have an employer who treats its employees (and by extension its members) with respect and dignity. Excellent benefits for individuals and families, multiple opportunities for growth, both professionally and within the company, solid business models that complement each other, and strong leadership at the helm. Also, our diversity is our strength. The people we serve are represented in the company and it's awesome.

Cons

Hybrid schedule can be challenging at times, and team members are often in many different locations, but that's the new normal for you.

5.0

Nov 20, 2025

Really not a bad place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits including Wellness rebates.

Cons

The pay could be better

5.0

Nov 18, 2025

AAA Gives Back to the Community

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

We get 40 hrs of Club VTO time to volunteer with AAA and in our own neighborhoods. AAA also will match your donation to the charity of your choice.

Cons

There aren't any that I can think of.

AAA Northeast Response

6mo

Thank you for highlighting our volunteer and donation matching programs! We're proud to support employees in giving back to communities. We appreciate your feedback.

Viewing 25 - 27 of 246 Reviews

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