Does AAA The Auto Club Group pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA The Auto Club Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at AAA The Auto Club Group. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA The Auto Club Group?

43% of AAA The Auto Club Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA The Auto Club Group 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at AAA The Auto Club Group?

Insurance Agent (81) , Customer Service Representative (42) , Insurance Sales Agent (36) , Licensed Insurance Agent (32) , Manager (24) , Travel Agent (21) , Dispatcher (17) , Member Representative (13) , Member Service Representative (13) , Sales Associate (12) , Claims Adjuster (11) , Customer Service Representative (CSR) (11) , Sales (11) , Travel Consultant (11) , Claims Representative (10)

What are the pros of working at AAA The Auto Club Group according to real employee reviews?

"Benefits start after 30 days and they are actually good and affordable." ((in 122 reviews)); "Good pay and progression etc" ((in 86 reviews)); "I met some great people at Auto Club South and they really tried to establish a family atmosphere." ((in 43 reviews)); "Good work life balance professional" ((in 29 reviews)); "Great coworkers and travel discounts" ((in 27 reviews))

What are the cons of working at AAA The Auto Club Group according to real employee reviews?

"Direct managers have no control over what happens in their offices." ((in 26 reviews)); "Bad Upper Management in Michigan is ruining this company" ((in 22 reviews)); "Low salary compared to documented competition." ((in 18 reviews)); "Everyday you got punished, and bullied by directors, and supervisors." ((in 16 reviews)); "Long hours are necessary to be successful" ((in 11 reviews))

What are employees saying about AAA The Auto Club Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA The Auto Club Group layoffs and their outlook for job security at AAA The Auto Club Group in 2026.

What are the top reviewed AAA The Auto Club Group locations?

Dearborn , Tampa , Denver , Charlotte , Detroit , Grand Rapids , Heathrow , Atlanta , Orlando , Costa Mesa , Omaha , Nashville , Chicago , Saint Louis , Los Angeles , Aurora , Coppell , Raleigh , Knoxville , Pittsburgh , Lake Mary , Saint Petersburg , Greensboro , Burnsville , Colorado Springs , Miami , Madison , Milwaukee , Warren , Fort Myers

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AAA The Auto Club Group

AAA The Auto Club Group reviews

3.1

43% would recommend to a friend

(1,126 total reviews)

Joe Richardson

61% approve of CEO

51% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.2

Work/Life balance

3.1

Culture & values

2.9

Career opportunities

2.7

Senior management

AAA The Auto Club Group has an employee rating of 3.1 out of 5 stars, based on 1,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA The Auto Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Sep 1, 2013

good company to work for.

Sales agent

Recommend

CEO approval

Business Outlook

Pros

great training and compensation is well. will meet your monthly goal for auto sales, home sales and membership sales because of the name brand.

Cons

Mangers will force you to work overtime even if you have met your monthly goal and will require you to work weekends.

3.0

Aug 26, 2013

I loved the job and the people that i worked with. We were very close, almost like a family.

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

The pay and the benefits were great.

Cons

Corporate basically lied to us about not closing our center down

3.0

Aug 25, 2013

Not the best but not the worst

Rtc

Recommend

CEO approval

Business Outlook

Pros

Free AAA Membership, very flexible with the exception of Emergency Road Service

Cons

Breaks and lunches removed based on the needs of the business, pay is not that great

Viewing 1099 - 1101 of 1,126 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

good company to work for.

I loved the job and the people that i worked with. We were very close, almost like a family.

Not the best but not the worst

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