employer cover photo
employer logo
employer logo

AAA The Auto Club Group

Engaged Employer

AAA The Auto Club Group reviews

3.1

43% would recommend to a friend

(1,126 total reviews)
avatar

Joe Richardson

60% approve of CEO

51% positive business outlook

AAA The Auto Club Group has an employee rating of 3.1 out of 5 stars, based on 1,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA The Auto Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jan 9, 2013

Horrible

Recommend
CEO approval
Business Outlook

Pros

If u work in the call center you better go to good shrink. The moral is so negative. Call center is a dead end. The call monitor is biased and unfair, the micro management is so unprofessional. They will look out Of their window in their cubilce too make sure your taking 100 calls per day. If your children get sick you better have fmla or you will get written up. Everyone is scared Of management ..the supervisors take long lunches, come in late, talk in the cubicle and treat the reps like slaves.

Cons

work in the manager or executive level and you will have a good time . The bathrooms in office are very dirty, everyone is ,rude they will walk right into u and have bad manners. The call center ceiling air filters have never been clean, everyone is sick and coughing breaThing dirty air. They dont vacum floors. Its gross like a .prison. If supervisor ask you to come in the office ..its usually a write up or a bad job you did and demeaning .

5.0
Nov 27, 2012
Recommend
CEO approval
Business Outlook

Pros

promoted quickly excellent training friendly coworkers customer interaction variety of positions in office - general member assistance, travel product sales, insurance, travel packages, car sales

Cons

All training was done at the headquarter office in Denver, CO no matter what your home office was. Driving from Boulder, CO to Denver, CO wasn't that bad as long as it wasn't snowing/sleeting and they did cover mileage. 6 Day work weeks and the shifts on Saturday were only a half day, so it interrupted weekend travel plans for only a few hours of work.

4.0
Oct 10, 2012

Great opp for 6 figures

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

call center is easy selling

Cons

some very slow months involved

Viewing 1111 - 1113 of 1,126 Reviews

Glassdoor has 1,193 AAA The Auto Club Group reviews submitted anonymously by AAA The Auto Club Group employees. Read employee reviews and ratings on Glassdoor to decide if AAA The Auto Club Group is right for you.