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AAA The Auto Club Group

Engaged Employer

AAA The Auto Club Group reviews

3.1

43% would recommend to a friend

(1,126 total reviews)
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Joe Richardson

60% approve of CEO

51% positive business outlook

AAA The Auto Club Group has an employee rating of 3.1 out of 5 stars, based on 1,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA The Auto Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule was nice.

Cons

Women, especially young women do NOT work here. There is a boy's club who defends/covers one another and limits the growth of female employees. Job opportunities are extremely limited, with promotion based on apon your ability to socialize within the company. Training is little to nonexistent, and every mistake you make is going to be brought up, even if it were months if not years ago. Lock your items when you are away, coworkers have gone through my backpack and drawers when I was not present. In meetings use the ai tool to take notes, even if the meeting is in person. Document everything, careful what you say, and do NOT trust HR.

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AAA The Auto Club Group Response
1mo
Thank you for taking the time to write a review on your experience as a former employee. We genuinely appreciate and value your feedback, as it will assist us with making future improvements. We are sorry to hear you did not have a positive experience while employed with us. If you’d like to discuss further or provide additional feedback, please reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you!
4.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Customer Service Experience Interpersonal dynamics experience Sales experience Multiple software and platform tools

Cons

Manage duties/responsibilities and a busy environment (customer-facing) Meet or exceed the required goals for bonuses Room for advancement or growth is contingent upon meeting/exceeding goals Room for growth or advancement is a slower process with fewer openings

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AAA The Auto Club Group Response
1mo
Thank you for taking your time to write a review! I see you are located in California, which we, AAA the Auto Club Group unfortunately do not hire or work within. Your experience is based on another AAA Club under the AAA National brand.
5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits, rewarding career.

Cons

hours are long and goals can be demanding.

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AAA The Auto Club Group Response
1mo
Thank you for taking the time to provide us with a review. We are happy to hear you’ve enjoyed your experience as an ACG employee! We truly appreciate your feedback as a current employee.
Viewing 25 - 27 of 1,126 Reviews

Glassdoor has 1,193 AAA The Auto Club Group reviews submitted anonymously by AAA The Auto Club Group employees. Read employee reviews and ratings on Glassdoor to decide if AAA The Auto Club Group is right for you.