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ABI Document Support Services

Engaged Employer

ABI Document Support Services reviews

2.0

11% would recommend to a friend

(101 total reviews)

Joe Gasparoni

8% approve of CEO

13% positive business outlook

ABI Document Support Services has an employee rating of 2.0 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The ABI Document Support Services employee rating is 43% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

101 reviews
1.0
Sep 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Vacation and Sick time is well, as is the pay The drivers are nice people, they were like father figures to me, since I was the youngest in the office, great people to deal with.

Cons

I worked along side a very close-minded individual. Unfortunately, he was my boss. Constantly changing protocols and very hard to handle when things got volatile. Had been given so much work, that my work day was uncompleted. Trained three employees, two who couldn't understand the gist of the office work. Got blamed and yelled at for all of their errors and whatever work they left behind. The third employee understood everything that was told. I understand people have different learning styles but don't hire someone who doesn't know anything about computers. I know my worth. I and the other women didn't deserve to be mistreated by another employee who was our supervisor. Was told would be receiving a raise, I only received one after I was promoted. After that I never received a raise. Raises take a while to kick in, but don't forget to put them in. Was told to help out and not speak to upper management about anything. Was told teamwork mattered, however, no matter how much I helped my team, I never was able to complete my work load because I was told to do their work. Parking lot is also an issue, as there is a homeless encampment right around the corner, so don't leave important items in your car as multiple vehicles have been broken into here. Also the restrooms are also to be weary of. Homeless people sometimes get in there and defecate on the floors or walls unfortunately.

5.0
Aug 19, 2019

Good Job!

Recommend
CEO approval
Business Outlook

Pros

I have been with ABI for over 3 years now. It is a good job and yes there is a lot of work. You make calls to get documents for litigation cases. The client's are not easy always easy to please and have unrealistic expectations on how quick they should get records, but what clients' are reasonable. The management team here are very dedicated to the employees success. They go above and beyond to mentor and coach. Those that have left are those that just did not try or care. Those that have left were not team players, they called out, came in late continuously, worked without any sense of urgency except when they were making or taking a personal call. Before I join ABI I worked for a company with the same type of issues, so when you read the reviews, know that you put into what you get back. We have a great team, many of whom are my friends and a comfortable environment. If you have a good work ethic and want to feel part of a team, join us.

Cons

People that don't support the team and give 100%.

4.0
Aug 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Very friendly and energetic staff, good work hours and days, good benefits

Cons

Salary not competitive, not many advancement opportunities

Viewing 64 - 66 of 101 Reviews

Glassdoor has 101 ABI Document Support Services reviews submitted anonymously by ABI Document Support Services employees. Read employee reviews and ratings on Glassdoor to decide if ABI Document Support Services is right for you.