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ACE Cash Express

Engaged Employer

ACE Cash Express Customer Service (CSR) reviews

3.4

64% would recommend to a friend

(51 total reviews)
avatar

Jay B. Shipowitz

64% approve of CEO

26% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.1

Culture & values

2.9

Compensation and benefits

2.8

Career opportunities

2.7

Work/Life balance

2.7

Senior management

Customer Service (CSR) employees have rated ACE Cash Express with 3.4 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. ACE Cash Express is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

51 reviews
5.0
Aug 7, 2019

Amazing place to work

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, Great understanding boss, easy going, easy to learn. I loved working here. i worked here for about 5 years until I got another job and I regret leaving this place. It was the best job ever I believe it was largely due to my DM, my store location and my Store Manager. Both DM and Store manager were amazing and nice and because more than just coworkers. The store location was perfect due to it not being too slow or too busy where I know some stores get super busy and its hell to work in. Definitely recommend working here based on my experince

Cons

Pay could be a little better, If you fail 3 mystery shops in a row you get fired no exceptions

2.0
Jun 5, 2019

Ok job

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

No one is over your head at all times

Cons

Long hours with no break Pay is not enough

1.0
Aug 25, 2018

Customer service rep

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Had a good distric manager

Cons

Low pay, co workers have no ambition, education, and just belittle you if you try to make the job a positive experience

Viewing 31 - 33 of 51 Reviews
Related searches: ACE Cash Express Customer Service (CSR) jobs | ACE Cash Express Customer Service (CSR) salaries | ACE Cash Express benefits | ACE Cash Express Customer Service (CSR) interviews
ACE Cash Express reviewsACE Cash Express Customer Service (CSR) reviews

Glassdoor has 584 ACE Cash Express reviews submitted anonymously by ACE Cash Express employees. Read employee reviews and ratings on Glassdoor to decide if ACE Cash Express is right for you.