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      ACE Cash Express

      Engaged Employer

      ACE Cash Express reviews

      3.0

      39% would recommend to a friend

      (570 total reviews)
      avatar

      Jay B. Shipowitz

      50% approve of CEO

      35% positive business outlook

      Ratings by demographic groups

      ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      570 reviews
      1.0
      Jun 2, 2015

      collector

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits: 401k, insurance, and it stops there

      Cons

      everything but the pros. management has changed within the last 2 years the company as a whole is declining tremendously, constantly firing at the end of the fiscal year. no room for advancement if you work in collections, yearly raises are next to nothing, bonuses has declined, temps doesn't get a bonus, takes them over 6months to get hired on permanently. ever since ace was sued for 10 million for unfair, abusive, deceptive practices, morale has went down. run for the hills if you are called by ace for a job opportunity

      1.0
      Jun 2, 2015

      Collection call center

      Collections representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved working with customer and helping them get back in good standing, working with and for the customers is all I love about being employed there, that's about it.

      Cons

      Upper management are very racist, no black person in upper management, and will find anything to fire an employee, when the need to downsize arise. I was afraid to loose my job cause was not sure if that day will b the end, compliances violation were given to employee for no apparent reason, hostile work environment, I saw people being fire unfairly and some started to quite by fear of being unexpectedly.

      4.0
      May 26, 2015

      Director - Retail Lending

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great People - Culture was very good - great team work

      Cons

      - Management seemed a bit averse to change and seemed reactive to market conditions

      Viewing 442 - 444 of 570 Reviews
      Related searches: ACE Cash Express jobs | ACE Cash Express salaries | ACE Cash Express benefits | ACE Cash Express interviews
      ReviewsACE Cash Express reviews

      Glassdoor has 584 ACE Cash Express reviews submitted anonymously by ACE Cash Express employees. Read employee reviews and ratings on Glassdoor to decide if ACE Cash Express is right for you.