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      ACE Cash Express

      Engaged Employer

      ACE Cash Express reviews

      3.0

      39% would recommend to a friend

      (570 total reviews)
      avatar

      Jay B. Shipowitz

      50% approve of CEO

      35% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.0

      Compensation and benefits

      2.8

      Culture & values

      2.7

      Career opportunities

      2.6

      Senior management

      2.5

      Work/Life balance

      ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      570 reviews
      2.0
      Jun 22, 2015

      Probably one of the worst jobs I have ever had. Not allowed to take rest/meal breaks when working 10-12 hour shifts, co

      Center manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you like working by yourself & being so busy that before you know it....it's time to go home this maybe the place for you. Loved the majority of my customers, they were a pleasure to work for.

      Cons

      Make sure that if any exceptions to any of there policies/procedures is directed that you get it in writing no matter what, cause if you dont, it will come back to bite you on the day they terminate your employment over it. No rest/meal breaks when you are working 10-12 hour shifts all by yourself, 3 out of 4 days a week. The company claims hardship & lack of staffing to Labor & Industries to get away with it, but they intentially single staff the stores 98% of the time. You are always on call, especially the CM's

      2.0
      Jun 18, 2015

      Service associate

      Service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very layback place and nice customers , some employees where nice but at the same time very hypocrites

      Cons

      Bad management, everything is unorganized, you have to multi task all the time and it gets hard when your by yourself it gets packed, it would be better if they had atleast 2 employees to help out, I had a few customers tell me why am I always by myself that is bad customer service, the managers always talk bad about each others back and about their employees but then in person they act like nothing happened, they don't let you choose your days off of course have to tell them 2 to 3 weeks ahead and little pay for so much to be handling.

      Viewing 481 - 483 of 570 Reviews
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      ReviewsACE Cash Express reviews

      Glassdoor has 584 ACE Cash Express reviews submitted anonymously by ACE Cash Express employees. Read employee reviews and ratings on Glassdoor to decide if ACE Cash Express is right for you.