Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"Pay was good and if you like to work alone" ((in 42 reviews)); "Ace has really good benefits" ((in 37 reviews)); "Great people to work with." ((in 15 reviews)); "Great coworkers and fast paced" ((in 13 reviews)); "I had a good manager and mentor." ((in 9 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 34 reviews)); "Can easily turn bad with bad management" ((in 30 reviews)); "No work life balance was there" ((in 14 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 12 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 12 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

570 reviews

1.0

Sep 14, 2011

Very disappointed

Center manager

Recommend

CEO approval

Business Outlook

Pros

You work alone most of the time. Thats a good thing for people who have been there for a long time. Benefits, Bonuses (even if they are almost impossible), salary isnt bad.

Cons

YOu are locked in ta cage for long periods of time. Management doest help you much and dont even start with the helpless desk!

1.0

May 6, 2011

Horrible Place

Center manager

Recommend

CEO approval

Business Outlook

Pros

Salary was decent, you work about 65 hours a week.

Cons

They could not hire or retain any CSR's, so managers had to work every day and hour the store is open. They discontinued health benefits and instead offer a "Wellness Program". They do not caare about you or anything else but the bottom dollar. They have too many irons in the fire..payday loans, auto insurance, check cashing, bill paying, moneygram etc. Absolutely no work/life balance. And be prepared to be threatened with your job daily..You are just a number, and they have no problem telling you that. I would not wish this place on my worst enemy..I worked for them 2 years and it only got worse.

5.0

Mar 26, 2011

Great place to work.

Center manager

Recommend

CEO approval

Business Outlook

Pros

You are not always being watched like a hawk when you are doing your job. They give you and opportunity to show them your abilities to do your job.

Cons

just frustating sometimes when you can not get ahold of someone when you are trying to cash a check and customers have to wait for a little while.

Viewing 544 - 546 of 570 Reviews

Jobs at ACE Cash Express

Part Time Sales Associate

Part Time Sales Associate

Part Time Sales Associate

Chalmette, LA

View job

ACE Cash Express

ACE Cash Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Very disappointed

Horrible Place

Great place to work.

Jobs at ACE Cash Express

ACE Cash Express reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at ACE Cash Express

ACE Cash Express reviews FAQs