ACE Cash Express Customer Service Lead/Center Manager reviews

3.6

46% would recommend to a friend

(86 total reviews)
avatar

Jay B. Shipowitz

17% approve of CEO

47% positive business outlook

Customer Service Lead/Center Manager employees have rated ACE Cash Express with 3.6 out of 5 stars, based on 86 company reviews on Glassdoor. This indicates that most Customer Service Lead/Center Manager professionals have a good working experience there. ACE Cash Express is rated in line with the average (within 1 standard deviation) by Customer Service Lead/Center Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

86 reviews
1.0
May 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Anti covid glass wall, ha

Cons

Rude customers, needy customers. Managers treat you like kids. Please avoid this place.

3.0
May 3, 2023

It used to be great

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, great PTO benefits. Great job for loners.

Cons

Cutting hours, miniscule pay raises, cutting bonuses and incentives out. No help during the busiest times of the month and still expect you to do the work of 2 people.

5.0
Dec 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay is great. So many opportunities to grow in the company.

Cons

Long work hours, strict on sales.

Viewing 4 - 6 of 86 Reviews

Glassdoor has 584 ACE Cash Express reviews submitted anonymously by ACE Cash Express employees. Read employee reviews and ratings on Glassdoor to decide if ACE Cash Express is right for you.