Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"The pay is decent and fair" ((in 41 reviews)); "good benefits and pay for their employees" ((in 41 reviews)); "Great coworkers and fast paced" ((in 13 reviews)); "Great people to work with." ((in 13 reviews)); "I had a good manager and mentor." ((in 8 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 34 reviews)); "Can easily turn bad with bad management" ((in 31 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 14 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 13 reviews)); "No work life balance was there" ((in 12 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

Skip to content Skip to footer

Notifications

ACE Cash Express

ACE Cash Express reviews

3.0

39% would recommend to a friend

(151 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.8

Culture & values

2.7

Career opportunities

2.6

Senior management

2.5

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

151 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Apr 24, 2015

Work here if there are no other options available.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Gives back to the community. Co-workers generally care about each other. Decent pay.

Cons

Top management violates company policies. HR turns a blind eye to these violations out of fear. Nepotism. Only 3 paid holidays. No work/life balance. Those who don’t work get praised. Upper management is disrespectful to lower level employees, especially if you don’t kiss up to upper management. Company probably will not survive due to regulatory requirements. No growth potential. If you interview, question why they have such a huge turnover rate.

2.0

Apr 22, 2015

center manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good hours and days off. Most of the staff is nice and friendly

Cons

Horrible raises and bonuses. Not much room for growing within the company unless your willing to relocate.

1.0

Apr 10, 2015

Never more disappointed in an employer.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get to work with the public on helping them obtain a loan, safety while inside and outside the store.

Cons

Upper management, the people in this company do not care about their employees at all. No matter how long you have been with them. The all mighty dollar is all they look after. The people at the regional office talk to the employees like we are stupid. poor pay with even poor hours!! No Cares how hard you work as long as you are making them a good bonus your safe.

Viewing 124 - 126 of 151 Reviews

Jobs at ACE Cash Express