ACI Learning reviews

2.7

38% would recommend to a friend

(85 total reviews)

Scott Horn

16% approve of CEO

34% positive business outlook

ACI Learning has an employee rating of 2.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACI Learning employee rating is 28% below average for employers within the Education industry (3.7 stars).

Reviews by job title

85 reviews
2.0
May 23, 2024
Recommend
CEO approval
Business Outlook

Pros

I met some of the best people in the industry here. We had fun and got to create together.

Cons

- if you have to call out for anything (like I did when I got COVID), they will not believe you and will make moves to fire you. - get written up for “cell phone use” when ITS A TECH JOB AND YOU NEED YOUR PHONE FOR PARTS OF IT - the favoritism is rampant! If you don’t immediately suck up to the highest power in the room, you will be seen as not being a team player. - the nepotism is through the roof, everyone in a seat of hiring power hires their friends it seems, even if they aren’t qualified for the position they have. - employees who have been doing their job for literal YEARS will get lectured on how to do their job by people who have no idea what they do - mass firings regularly. I don’t even work there anymore and every few weeks I’ll see a coworker get laid off (via linkedin) - if you are not a straight white hetero and right leaning, you will have a hard time fitting in. - women working there being undermined and harassed by subscribers or even some of the other employees. - upper management wants to turn out nothing more than boring talking heads videos, and then they wonder why viewership/subscriptions are low!

avatar
ACI Learning Response
2y
We really appreciate you taking the time to provide your valuable feedback. We're so glad to hear that you created friendships, did hard work together, and had fun along the way. However, we are deeply concerned about the issues you've raised, including favoritism, nepotism, and how illness and diversity are handled. We take these matters very seriously and are committed to fostering a fair and inclusive workplace for everyone. We value our Team Members' unique skills and backgrounds and believe that it is the only way to have a strong team who makes leaps and bounds in the market we serve. People Operations and Leadership should not only believe in the above, but should practice it. We hear you and are committed to continuously evolving for you all and your experience. Thank you again for your valuable feedback and for the care you put into ACI during your time with us.
4.0
Apr 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote first, co-workers, Health Benefits

Cons

No structure on commission payments

avatar
ACI Learning Response
2y
Thank you for your positive feedback! We pride ourselves on our hybrid-first work environment, supportive culture, and our comprehensive health benefits. We appreciate your feedback regarding the commission payment structure, and believe that your input will help us enhance our practices to better serve our Team Members.
1.0
Apr 16, 2024

Run away!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of my colleagues cared about providing a good service for students.

Cons

Terrible leadership that don't have a clue, including middle managers. Lay offs are common and unless you are a manager you won't have any semblance of job security.

avatar
ACI Learning Response
2y
Thank you for providing your perspective as it is heavily valued. You are absolutely right that our Team Members are dedicated to providing high-quality service for our students. We also appreciate your feedback on leadership. While leadership is dedicated to providing a great experience for our Team Members, there is always room to grow. The People Operations Team is developing and providing leadership training that will continuously help to support the leaders in supporting you all who make up our business. Thank you for taking the time to provide your perspective and we are committed to addressing areas for improvement to create a more positive and secure workplace environment.
Viewing 25 - 27 of 85 Reviews

Glassdoor has 92 ACI Learning reviews submitted anonymously by ACI Learning employees. Read employee reviews and ratings on Glassdoor to decide if ACI Learning is right for you.