ACI Worldwide reviews

3.9

74% would recommend to a friend

(1,396 total reviews)

Thomas Warsop

83% approve of CEO

71% positive business outlook

ACI Worldwide has an employee rating of 3.9 out of 5 stars, based on 1,396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACI Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Feb 11, 2017
Recommend
CEO approval
Business Outlook

Pros

smart people. interesting projects. everyone's very nice and collegial.

Cons

hours tend to be long. people avoid making decisions for fear of being wrong or gaining the attention of senior management. Very political. The focus on hitting a target date exactly leads to excessively long development time and padding.

2.0
Feb 9, 2017
Recommend
CEO approval
Business Outlook

Pros

The rank-and-file workers and the operational management are some of the best you'll ever work with. People care about building a quality product. Dress is casual, with shorts in summer. Hours are flexible and employees are free to work remotely when it fits with their duties. The work itself was always challenging and rewarding.

Cons

In spite of casual dress, flex time and a devoted staff, ACI has not been "the show" as a workplace since the early 2000s. Every few years brings a new wave of top managers with a new set of ideas on how to do things better, some of them quite wrong and disruptive to the people who are trying to do the work. At one time there was a quite active strategy of laying off expensive senior employees in the U.S. and hiring people in cheaper markets to replace them. Even though the current management has professed a different philosophy, there has been only token hiring of developers in Omaha since the great newbee drives of the 1990s. Their sometime flagship product, BASE24-eps, has had disappointing sales, so I'm afraid the recent wave of layoffs in that area is only the beginning.

3.0
Nov 15, 2016

Sr. Solution Architect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love the people I work with and my organization has a great management team

Cons

There does appear to be a "layoff season" within ACI where you aren't really sure you are going to have a job or not. They call them "course corrections", but it appears often they "correct" to decrease their expenses only and leave people who have no clue what they are doing to fill the responsibilities of the position eliminated.

Viewing 31 - 33 of 1,396 Reviews

Glassdoor has 1,506 ACI Worldwide reviews submitted anonymously by ACI Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if ACI Worldwide is right for you.