ACI Worldwide reviews

3.9

70% would recommend to a friend

(1,397 total reviews)

Thomas Warsop

84% approve of CEO

73% positive business outlook

ACI Worldwide has an employee rating of 3.9 out of 5 stars, based on 1,397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACI Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Feb 3, 2015

The people are great, management is disconnected

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As the employee engagement survey shows, every person working for ACI truly values the people on his/her team; peers work hard together to try and meet mutual goals, most of which are unrealistically set by management. Everyone I have met is smart and committed.

Cons

Upper management (director level and above) seems to have a large disconnect between the goals they have set, the work that it will entail to meet said goals, and the staff that it will require to do so. Staff is not given tools or resources, yet are asked to limp along and make the best of it. In the name of "synergy" valuable staff is lost to make the bottom line. In other words, people are not considered an asset.

2.0
Feb 1, 2015

Continuous Watershed Years

Recommend
CEO approval
Business Outlook

Pros

Good benefits, good pay. The culture within the teams and people work hard to make ACI successful.

Cons

Work life balance is horrible. You are "expected" to work while on sick leave. Open positions get cut and the smaller teams often have to pick up the slack. Senior management is very disconnected and does not seem to care much about one individuals' development. No investments to people are made (i.e. bonuses are cut) because of so called watershed years due to it purchasing other companies for the past few years.

1.0
Feb 10, 2013

Avoid

Recommend
CEO approval
Business Outlook

Pros

Hard working colleagues Flexible work hours Interesting domain.

Cons

Below market pay and benefits Weekend work Clueless middle management Zero recognition

Viewing 58 - 60 of 1,397 Reviews

Glassdoor has 1,507 ACI Worldwide reviews submitted anonymously by ACI Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if ACI Worldwide is right for you.