ACI Worldwide reviews

3.9

70% would recommend to a friend

(1,397 total reviews)

Thomas Warsop

84% approve of CEO

73% positive business outlook

ACI Worldwide has an employee rating of 3.9 out of 5 stars, based on 1,397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ACI Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Feb 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Top tier customer base, with erosion underway

Cons

The UP story is weak; ELT primarily concerned with lining their own pockets; Holding existing customers hostage with ridiculous renewal terms

1.0
Aug 28, 2018

Systems Engineer

Recommend
CEO approval
Business Outlook

Pros

Immediate management was great. I had a great experience. The work from home policy was great. I also did like the focus on moving to new technologies.

Cons

A lot more cons that pros. Upper management was really shady. They did not even try to communicate with the lower level people of the company. A little advice here, talk to EVERYONE. This is why the company is so siloed. People are losing their jobs. Also, I would like to add that the culture here is terrible. Everyone is fending for themselves and there is not real TEAM here. I had a bad experience trying to transition because of this. I would also like to point out LAYOFFS. they had two "reorgs" in one year. That is crazy. I feel like this company was great at one point but upper executives are messing everything up. I also believe that the infrastructure here is too focused on LEGACY. Please stay up to date with technology so you do not fall behind and people can keep their jobs. This causes a lot of problems.

1.0
Jun 4, 2018

Dinosaur

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation was solid, health benefits decent.

Cons

Challenging professional environment, chaotic leadership, complete inward focus.

Viewing 61 - 63 of 1,397 Reviews

Glassdoor has 1,507 ACI Worldwide reviews submitted anonymously by ACI Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if ACI Worldwide is right for you.