Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.0 out of 5 stars in 444 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 444 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

43% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.8 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1613 reviews)); "Flexible and good work life balance" ((in 1423 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1422 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1070 reviews)); "Training was great until you actually work in your payroll position and you are doing everything but payroll." ((in 760 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 838 reviews)); "Some managers are bad apples but not all" ((in 485 reviews)); "low salary and very influenced" ((in 479 reviews)); "Poor upper management." ((in 163 reviews)); "Can be stressful and long hours" ((in 157 reviews))

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ADP

ADP Client Support Associate reviews

3.0

43% would recommend to a friend

(444 total reviews)

Maria Black

47% approve of CEO

45% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.4

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.8

Work/Life balance

2.8

Senior management

Associate Client Support employees have rated ADP with 3.0 out of 5 stars, based on 444 company reviews on Glassdoor. This indicates that most Associate Client Support professionals have an average working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

444 reviews

3.0

Jun 24, 2021

OK company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits, ability to advance within company

Cons

Stressful, call center environment, hours vary

ADP Response

We really appreciate your review and rating. Thank you for sharing insights with us on Glassdoor. Your feedback is valuable to us.

4.0

Jun 22, 2021

Good company that care about its ees, but insufficient competitives

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good culture with good reputation, sales environment is relaxin

Cons

product is in some way lack of competitive

ADP Response

Thank you for taking the time to share your feedback. We appreciate hearing from current associates and value the insights you have shared.

4.0

Jun 21, 2021

Large Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Large company, plenty of support and opportunities for growth

Cons

The company has done a decent job during the difficulties of the past year or so, but there needs to be a more thorough review of the onboarding process relative to the actual roles and responsibilities of the role

ADP Response

Thank you for taking the time to provide your review and rating. We appreciate hearing how we can improve from current associates and we will share your feedback with our leadership teams.

Viewing 277 - 279 of 444 Reviews

Jobs at ADP

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ADP

ADP Client Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

OK company

Good company that care about its ees, but insufficient competitives

Large Company

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