Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ADT

      Engaged Employer

      ADT reviews

      Interesting work but leadership turnover harms culture - Program Manager ADT Employee Review

      3.0
      May 27, 2026
      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting work. Good people who had been there a long time with institutional knowledge as well as newbies with fresh perspectives.

      Cons

      High turnover in leadership over the last few years significantly changed the culture (for the worse, to me). Lotta layoffs and offshoring. Is it still as focused on the customers as it used to be??

      avatar
      ADT Response
      1w
      Thank you for taking the time to share your experience and for your 10 years of service in Irving, Texas. We’re glad to hear you found the work engaging and valued the diverse experience across teams, and we appreciate your feedback regarding leadership changes and culture. If you have any additional feedback you would like to share, please reach out to us at recruiting@adt.com. Thank you again for your contributions.

      Explore other reviews about ADT

      5.0
      Mar 24, 2026
      Sales & training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

      See reviews by: Helpful|Rating|Date|All
      Related searches: ADT jobs | ADT salaries | ADT benefits | ADT interviews
      ADT reviewsADT Program Manager reviewsADT review