ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)
avatar

Jim DeVries

48% approve of CEO

34% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Nov 17, 2025

Excellent Company

Recommend
CEO approval
Business Outlook

Pros

Good Commission, Good Management, Friendly Staff

Cons

Sometimes they used to move the goal posts in terms of targets but that was down to 1 individual boss, not sure if they do it now

2.0
Nov 14, 2025
Recommend
CEO approval
Business Outlook

Pros

brand name recognition will help sell products and services

Cons

Pay structure is terrible and unfair and forever changing

3.0
Oct 26, 2025

No progression path

Recommend
CEO approval
Business Outlook

Pros

Pay is decent, variety on calls

Cons

Technical support is becoming like a call centre, forcing changes based on expected behaviours over the need to finish the job on each call, putting in extra effort does not feel rewarding.

Viewing 3304 - 3306 of 3,463 Reviews

Glassdoor has 5,676 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.