ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)
avatar

Jim DeVries

48% approve of CEO

34% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Oct 13, 2025

Too Big

Recommend
CEO approval
Business Outlook

Pros

Some good people I suppose

Cons

Too big, larger company dont care about staff in this company.

5.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Depends on manager and team

Cons

Lots of upselling/cross selling existing customers versus new business

2.0
Jul 28, 2025

Shady

Recommend
CEO approval
Business Outlook

Pros

Good schedule good people for csr lnr agents

Cons

Last worked nov 2020 They hired three big classes a year prior to the full merger with telus knowing that telus would want to aquire tje company not the workers as they already had alarm force and overseas agents which is cheaper for them and then laid everyone off approx a week to a month before their one year to force people taking the inflated severance with non-compete right during covid lockdowns leaving minimal options for work but the alternative is worse "In Canada, the standard severance for termination without cause is generally one week of pay for each year of employment" so you'd get nothing if you didnt sign

Viewing 3307 - 3309 of 3,463 Reviews

Glassdoor has 5,676 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.