Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 399 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 367 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 194 reviews)); "Work from home life is good" ((in 128 reviews)); "Good money if you are good at upselling" ((in 117 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 389 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 184 reviews)); "No training (sink or swim)" ((in 163 reviews)); "Only a few managers are good." ((in 153 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 110 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Anaheim , Fort Worth , Memphis

ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Oct 27, 2012

Very Imature

Tier ii

Recommend

CEO approval

Business Outlook

Pros

benefits and plenty of overtime

Cons

Management are very immature and unprofessional. It has a very high school type of environment. Managers play favorites. Managers tend to promise things they can/ don't deliver. Not allot of room for upward movement. very understaffed purposely, Attendance policy is very unforgiving even if you have to be hauled away in an ambulance

3.0

Oct 20, 2012

It was a great opportunity but the pay scale was not worth the amount of work involved

Residential sales representative

Recommend

CEO approval

Business Outlook

Pros

You had a lot of flexibility with your schedule. You kinda were your own boss (kinda). My team was a great team of sales people that were really a honest group of people. We were also ADT corporate not dealers.

Cons

pay (commission only), your pay was effected by things you had no control over (i.e. you sold it, but install team messed up something, the paycheck that was effected was yours not the installer).

3.0

Oct 10, 2012

It's definatly a great job if you are consistant and build your your customer base

Residential sales representative

Recommend

CEO approval

Business Outlook

Pros

Great management support, not stuck in a box, meeting new nieghborhoods people, and protecting lives

Cons

GAS! No base pay, Money not gaurenteed, can be discouraging for someone with a family beacuse pay is not consistant

Viewing 3331 - 3333 of 3,463 Reviews

Jobs at ADT

Remote Collections Specialist

Customer Service Dispatcher

Customer Service/Call Center Representative

Security Patrol Officer

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Very Imature

It was a great opportunity but the pay scale was not worth the amount of work involved

It's definatly a great job if you are consistant and build your your customer base

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