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      ADT

      Engaged Employer

      ADT reviews

      3.0

      41% would recommend to a friend

      (3,463 total reviews)
      avatar

      Jim DeVries

      48% approve of CEO

      34% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Compensation and benefits

      2.9

      Work/Life balance

      2.9

      Career opportunities

      2.8

      Culture & values

      2.7

      Senior management

      ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Nov 15, 2012

      Screw The Customers...Wheres my bonus??

      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefits, 401k matched by company, no complaints.

      Cons

      No paid sick time until 5 years on the job. if your sick you have to use vacation time. Management has no clue. National dispatch is a joke. non supportive managers on solving customer issues. Too many bean counters worried about decimals and reports instead of satisfying customers. 45% of the company's business are installed by dealers with no oversight and could care less about a quality install in which theyre only responsible for 30 days anyway.

      1.0
      Nov 3, 2012

      Lack of continuity and support, false representation of earning potential.

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have the freedom to create your own schedule. If you have a lot of contacts and referral partners that really want to help you, you may get the units you need monthly.

      Cons

      Need to work at least 70 hours a week to make required unit numbers. Leads are average and inconsistent. ADT dealers undercut any proposal, quote, or bid you make. Dealers can also cut the monthly monitoring fees in half. ADT doesn't care if you or the Dealer gets the location because in the end its theirs.

      Viewing 3328 - 3330 of 3,463 Reviews
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      Glassdoor has 5,675 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.