Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 399 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 367 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 194 reviews)); "Work from home life is good" ((in 128 reviews)); "Good money if you are good at upselling" ((in 117 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 389 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 184 reviews)); "No training (sink or swim)" ((in 163 reviews)); "Only a few managers are good." ((in 153 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 110 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Anaheim , Fort Worth , Memphis

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ADT

ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

May 23, 2023

Feels like a cog in a machine

Collection coordinator

Recommend

CEO approval

Business Outlook

Pros

Great team Training is well planned out Lot of benefits

Cons

Feels like company only cares about profit and you will feel it as an employee and so will the customers Sometimes you feel powerless Compared to the work load the pay isn't thay great or competitive

3.0

May 19, 2023

Decent job, could have done with more support

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Really friendly colleagues and direct managers

Cons

Difficulty in the communication between departments

3.0

Apr 21, 2023

Training provided

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Supportive during pandemic and working from home

Cons

Company currently up for sale

Viewing 3331 - 3333 of 3,463 Reviews

Jobs at ADT

Business Sales Representative (Job ID 3020379)

Business Sales Representative

Business Sales Representative (Job ID 3020365)

Sales Representative (Job ID 3020147)

Business Sales Representative (Job ID 3020392)

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Feels like a cog in a machine

Decent job, could have done with more support

Training provided

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