ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)
avatar

Jim DeVries

48% approve of CEO

34% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jun 14, 2012

It's a job

Recommend
CEO approval
Business Outlook

Pros

Headed in a better direction since the BV acquisition. The split from commercial business should simply some processes.

Cons

Very corporate, lots of moving parts within the business, very complex/tedious procedures. Antiquated software can be found in many departments. Company invests a lot in middle management to monitor subordinates. Departments within company are well segregated, and communication between them is often non-existent. Too many people do their job without regard to realizing the negative effects on other employees/departments, especially the techs, who always get screwed by mgmt's decisions. There's no real sense of collective purpose or community. Change occurs at a snail's pace due to the large number of jobs that are ingrained in processes created 10 years ago. Dress code is extremely relaxed at the office-- jeans and a t-shirt are commonplace for most employees.

2.0
Jun 13, 2012
Recommend
CEO approval
Business Outlook

Pros

You can make a lot of money Paid every week Not a traditional 40 work week a lot of flexibility

Cons

Micromanagement Commission Only A lot of driving Cold calling

1.0
Jun 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great sales people around me. Training is awesome.

Cons

I watched Resi and Small business come and go like a cattle drive with good people. Might as well hang up a revolving door. Core Commercial had awesome sales people that were treated like mules pulling a plow. If you're an old timer with referrals and their advertising call ins you'll make it but it's the lowest moral i've ever seen anywhere. Be prepared to drive 60 plus miles for a door contact. Between all the meetings, etc.. you'll be lucky to go after new business and your terriritoy is probably left from someone that was let go because it's all chopped up. Worst management ever in Dallas!

Viewing 3352 - 3354 of 3,463 Reviews

Glassdoor has 5,675 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.