ADT reviews

3.0

41% would recommend to a friend

(3,459 total reviews)
avatar

Jim DeVries

48% approve of CEO

34% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 3,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Sep 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Hiring process is really QUICK, if you get a call for an face-to-face interview, considered yourself hired. because ADT wont waste there time interviewing you if they didn't want to hire you after reviewing your resume. The management team is AWESOME.. Benefits are great.. 401k is great..

Cons

The environment SUCKS! People come to work looking like they climbed out of bed and into there vehicle. The point system is horrible -You have to know when your going to be sick so that you can let them know days ahead of time. Under-paid for the amount of hats you have to wear in your position. The systems are ancient and locks up ALL the time which makes the call longer.

3.0
Aug 21, 2011
Recommend
CEO approval
Business Outlook

Pros

Training wage, benifits, freedom, flexibility

Cons

VERY little instruction....if you want to know what to do or how to do something...i.e be successful dont wait around for someone to help you ...

3.0
Aug 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Great benefits, direct management was very positive and supportive. Lots of outside sales tools and freedom. You get back as much as you put into it, if if you understand the processes and are self disciplined about the sales process.

Cons

Installation support was hideous. Once you sold a project there was no telling when it would get installed, how long it might take and how the customer would be treated during the install process. Very poor communication and follow through. Better trained sales people (me) and a more professional install team would help.

Viewing 3400 - 3402 of 3,459 Reviews

Glassdoor has 5,670 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.