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      ADT

      Engaged Employer

      ADT reviews

      3.0

      41% would recommend to a friend

      (3,459 total reviews)
      avatar

      Jim DeVries

      48% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      ADT has an employee rating of 3.0 out of 5 stars, based on 3,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

      Reviews by job title

      3K reviews
      1.0
      May 18, 2010

      Just Stay Away

      Core commercial sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training, good co workers. There are some people who will help no matter what the situation. These are also individuals that know you are getting a raw deal as they somehow worked their way through the rookie process.

      Cons

      Jobs are hard to come by and too complicated to put together without the help of someone more experienced - which means you'll have to split the commission with the senior rep.

      2.0
      May 13, 2010

      Only if you REALLY need a job....

      Emergency dispatch operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent Benefits (and cheap, too) Tuition Reimbursement Potential for monthly bonuses ...you don't really have to work very hard, and chances are as long as you don't go over the attendance policy, you will never get fired (even if you suck at your job)

      Cons

      This is a place where even the management doesn't like their job. Morale is very low amongst all workers, and turnover is the highest I have ever seen. Standards for hiring have dropped recently, there are alot of people that can't even speak properly to customers that are being hired. Training classes have been growing in size, yet they can't hang on to enough people to keep service levels in an acceptable range

      2.0
      May 11, 2010

      Micromanaged

      Emergency dispatch operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can choose own hours, good benefits

      Cons

      Working with young loud mouthed kids, being micromanaged and treated like a child. Many customers are disatisfied with systems but are locked into contracts. One business actually ripped the unit out of the wall in frustration. Wants to monopolize industry.

      Viewing 3436 - 3438 of 3,459 Reviews
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      Glassdoor has 5,670 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.