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      ADT

      Engaged Employer

      ADT reviews

      Only if you REALLY need a job.... - Emergency Dispatch Operator ADT Employee Review

      2.0
      May 13, 2010
      Emergency dispatch operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent Benefits (and cheap, too) Tuition Reimbursement Potential for monthly bonuses ...you don't really have to work very hard, and chances are as long as you don't go over the attendance policy, you will never get fired (even if you suck at your job)

      Cons

      This is a place where even the management doesn't like their job. Morale is very low amongst all workers, and turnover is the highest I have ever seen. Standards for hiring have dropped recently, there are alot of people that can't even speak properly to customers that are being hired. Training classes have been growing in size, yet they can't hang on to enough people to keep service levels in an acceptable range

      Explore other reviews about ADT

      5.0
      Mar 24, 2026
      Sales & training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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