ADT reviews

3.0

41% would recommend to a friend

(3,459 total reviews)
avatar

Jim DeVries

48% approve of CEO

34% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 3,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jan 31, 2015
Recommend
CEO approval
Business Outlook

Pros

make sure own schedule setting appointments by yourself

Cons

lots of driving to and from appointments (company does not cover enough for gas) no residual commission after customer uses services. Only commission is the initial completion of the sale

2.0
Apr 15, 2014
Recommend
CEO approval
Business Outlook

Pros

They have the name, the product and the long term standing in the market

Cons

They do not support their staff, lack of trainning or resources, as this leads to a very negative and frustrating work environment

4.0
Apr 21, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay is good for what you do, the training is also quite good, and generally good people are hired. Easy to get to work, they are quite flexible with your shifts and if you need days off, and there is lots of overtime available. The benefits are excellent and full medical and dental coverage is available. Big beautiful call center here in Calgary.

Cons

Repetitive work that is quite boring at times. Very rigid "rules" of how things are to be done. Very corporate feeling, and you sometimes feel more like a number than a person.

Viewing 3454 - 3456 of 3,459 Reviews

Glassdoor has 5,670 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.