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      ADT

      Engaged Employer

      ADT reviews

      Not bad, not great! - Emergency Dispatch Operator ADT Employee Review

      4.0
      Apr 21, 2009
      Emergency dispatch operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good for what you do, the training is also quite good, and generally good people are hired. Easy to get to work, they are quite flexible with your shifts and if you need days off, and there is lots of overtime available. The benefits are excellent and full medical and dental coverage is available. Big beautiful call center here in Calgary.

      Cons

      Repetitive work that is quite boring at times. Very rigid "rules" of how things are to be done. Very corporate feeling, and you sometimes feel more like a number than a person.

      Explore other reviews about ADT

      5.0
      Mar 24, 2026
      Sales & training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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