ADT reviews

3.0

41% would recommend to a friend

(3,459 total reviews)
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Jim DeVries

48% approve of CEO

34% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 3,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jul 25, 2015

STAY AWAY!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only good thing I can say about ADT corporate in Boca is they have a beautiful office with tons of amenities such as a fully loaded cafe, spa, nail salon, doctor office, gym and masseuse.

Cons

Executive Management is bonkers. They are all brand new (all the good execs left for greener pastures). They are shady (check the news for their latest unethical practices), and very secretive. They do not provide any sort of leadership or set good examples for their people.

2.0
Jul 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits, overall friendly environment, independent work

Cons

Employee retention is horrible! In the years I have worked here I have seen nothing but a revolving door of entry level employees and management. They even have new Unit Managers now! None of the managers can actually do your job at the stat levels they require either, because most are rushed through training.

3.0
Feb 24, 2015

Cautious Optimism -- Check

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large company with well-known brand; industry leader; financially strong. Senior leadership, particularly CEO Naren Gursahaney, are seasoned, visionary and know the business well--for the most part, are also very approachable to employees. Competitive salaries and benefits packages; corporate headquarters building in Boca Raton has a lot of nice amenities, such as fitness center, on-site spa, chiropractic, doctor, hair salon,dry cleaning, and car wash services. Building is clean and new, with nice cafeteria and parking garage. Overall, the company supports employee involvement in community services such as Habitat for Humanity and the Susan B. Komen Race for the Cure.

Cons

Lots of changes in the last few years with the split from parent Tyco International to become a separate publicly-traded company. ADT went through a few bad quarters in late 2013/early 2014 due to a number of factors that created the perfect storm: unforeseen negative financial performance, turnover in a few of the key executive positions, and stock devaluation resulting from a hedge fund that bought a controlling interest in 2012 and then dumped all stock at one time. Consequently, the company went through a few rounds of layoffs. They are also coming out of a two-year non-compete agreement with Tyco, in which the two companies may be directly competing with one another for commercial accounts. Long term, ADT also faces competition from larger phone and cable companies, as well as smaller, nimbler niche/technological players. ADT has a fairly active acquisitions program, but could also possibly be an acquisition target themselves down the road. Corporate jobs could be in jeopardy if that is the case. In general, the company could do better with its pay scale for some key positions (such as field sales), as well as provide more employee development / training opportunities and hire managers who actively support their employees' desired career moves within the company (regardless of tenure). Lastly, in several departments, the work/life balance could be better (e.g. people work while eating lunch at their desks, no or few breaks, long hours are expected, etc.).

Viewing 40 - 42 of 3,459 Reviews

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