ADT reviews

3.0

41% would recommend to a friend

(3,459 total reviews)
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Jim DeVries

48% approve of CEO

34% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 3,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Feb 24, 2026

Not Recommended

Recommend
CEO approval
Business Outlook

Pros

Pay and the ability to help keep people safe!

Cons

Micro management, do not recommend! Company is aggressively trying to replace current employees (technicians) with low pay, less experienced technicians.

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ADT Response
2mo
Thank you for sharing your feedback and as a Technician in Westmont. We’re glad to hear the compensation in this role met your needs and that you enjoy contributing to our mission-driven purpose: helping keep people safe. Regarding your other feedback, we appreciate your perspective as a long-tenured employee at ADT, and we welcome any additional feedback you have at recruiting@adt.com. Thank you for spending 10 years helping serve customers.
Viewing 49 - 51 of 3,459 Reviews

Glassdoor has 5,670 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.