Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 376 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 374 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 193 reviews)); "work from home is good" ((in 129 reviews)); "Good money if you are good at upselling" ((in 117 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 387 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 183 reviews)); "No training (sink or swim)" ((in 159 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 152 reviews)); "horrible upper management." ((in 108 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Fort Worth , Memphis , Nashville

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ADT

ADT reviews

3.0

41% would recommend to a friend

(3,459 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 3,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Feb 4, 2026

It’s What You Make It

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Income potential Job flexibility Popular brand

Cons

Unstable management Management Slow income months, save on your big months

2.0

Jan 29, 2026

Stable company with strong learning opportunities, but high workload

Sr. billing analyst

Recommend

CEO approval

Business Outlook

Pros

Great exposure to complex billing processes, large national accounts, and multiple systems. Strong opportunity to build analytical and reconciliation skills. Team members are knowledgeable and collaborative, and the role provides job stability.

Cons

High workload and frequent reassignments without additional support can lead to burnout. Expectations continue to increase while resources and compensation do not always keep pace. Limited flexibility and growth opportunities over time.

3.0

Jan 29, 2026

Good first sales job, hard to make a career out of

Small business solutions advisor

Recommend

CEO approval

Business Outlook

Pros

commissions paid out quickly. Great new hire bonus structure.

Cons

Limited sales training, poor management.

Viewing 55 - 57 of 3,459 Reviews

Jobs at ADT

Remote Collections Specialist

Customer Service Dispatcher

Customer Service/Call Center Representative

Security Patrol Officer

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ADT

ADT reviews

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Reviews by job title

It’s What You Make It

Stable company with strong learning opportunities, but high workload

Good first sales job, hard to make a career out of

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