Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 376 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 374 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 193 reviews)); "work from home is good" ((in 129 reviews)); "Good money if you are good at upselling" ((in 117 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 387 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 183 reviews)); "No training (sink or swim)" ((in 159 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 152 reviews)); "horrible upper management." ((in 108 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Fort Worth , Memphis , Nashville

ADT reviews

3.0

41% would recommend to a friend

(3,459 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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ADT has an employee rating of 3.0 out of 5 stars, based on 3,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Jan 15, 2026

District Sales Manager

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Great product and Name. Comp plan is good. Office is nice. Upper management that reports to same office is an incredible perk.

Cons

penny pinching as a company. quality of leads are down. quantity of leads are down.

1.0

Jan 14, 2026

Inconsistent

Account manager

Recommend

CEO approval

Business Outlook

Pros

There are some great coworkers

Cons

Inconsistent, constant changes with expectations for metrics, system issues that hurt metrics, no clear answers with policies as they constantly change. Managers play favorites and if one doesn’t like you they will make sure you don’t advance even if you’re qualified.

4.0

Jan 13, 2026

Opportunity is there

Smb account executive

Recommend

CEO approval

Business Outlook

Pros

Huge book of existing customers and ability to target out of service equipment.

Cons

Cut-throat behaviors amongst reps, often under cutting one another.

Viewing 67 - 69 of 3,459 Reviews

Jobs at ADT

Remote Collections Specialist

Customer Service Dispatcher

Customer Service/Call Center Representative

Security Patrol Officer

ADT

ADT reviews

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District Sales Manager

Inconsistent

Opportunity is there

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