ADT reviews

3.0

41% would recommend to a friend

(3,462 total reviews)
avatar

Jim DeVries

48% approve of CEO

34% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 3,462 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jul 25, 2014

Good people, bad pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are pretty decent for what you pay. Advancement opportunities OK if you want it. Local management tries to reward employees with the limited funds they have.

Cons

Pay is not good for what the job entails. Long time employees have no raises to speak of and don't even keep up with the cost of living. No reward for being a dedicated employee. too much time is spent trying to keep the bad employees there when they should just get rid of the bad people. Too much drama within the workforce. Employees use the place as their personal dating service. Managers stand around talking and are not available when people need help. The lunch room and bathrooms are disgusting and dirty, holes in the carpet and benches, no doors on the cabinets, wallpaper ripped down off the walls. Can't believe a million dollar company can't spend a few bucks to renovate areas that need it.

3.0
Mar 12, 2014

Slowly deteriorated

Recommend
CEO approval
Business Outlook

Pros

The people, the ones below senior management. There is an attempt to make it a pleasant place to work. Depends on what SLT member leads your team

Cons

Satisfying customers is not a goal. Making money is why companies exist. Hiding behind a 3 year contract when refusing to fix a customer issue and denying cancellation is sad.

1.0
Dec 9, 2013
Recommend
CEO approval
Business Outlook

Pros

I can not think of any Pros for this job.

Cons

You work outside walking around going door-to-door, you work in the bitter cold, and you only get money if you sell a system to someone.

Viewing 112 - 114 of 3,462 Reviews

Glassdoor has 5,674 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.