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      ADT

      Engaged Employer

      ADT reviews

      3.0

      41% would recommend to a friend

      (3,459 total reviews)
      avatar

      Jim DeVries

      48% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      ADT has an employee rating of 3.0 out of 5 stars, based on 3,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

      Reviews by job title

      3K reviews
      4.0
      Jun 15, 2026

      Good pay and freedom, but full commission structure

      Solutions advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company to work for, huge customer base and big brand that sells itself. They pay well when you get deals signed. You get a lot of freedom when you perform well

      Cons

      Pay is full commission. It’s a lot of self hunting and prospecting, Not a big deal but that’s a deal breaker for some. A lot of the job you learn as you go, you’ll start to get familiar with the equipment and the sales process. When you don’t perform you will be micromanaged. Company does not like to “fire” so they will ride you to help you get on. Track if you’re not making quota.

      5.0
      Jun 12, 2026

      A great place to find a career

      Sales training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing Culture Great Benefits Package Multiple work locations including Work From Home

      Cons

      Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

      avatar
      ADT Response
      1w
      We appreciate you taking the time to share your experience as a Sales Training Manager in Indianapolis, Indiana. It’s great to hear you’ve found value in the benefits, flexibility, and overall culture, as well as the collaboration across teams. We’re proud to foster an environment where people feel supported and empowered to grow. Thank you for the impact you’re making to help shape the future at ADT.
      5.0
      Jun 12, 2026

      Engaging Leadership, Growth Opportunities, and Purpose-Driven Work

      Manager, engineering operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Provides engaging and caring leadership, strong opportunities for professional growth, with the flexibility to shape and expand your role, the privilege of working alongside exceptional colleagues, all while contributing to meaningful work that positively impacts both employees and customers.

      Cons

      Cross-functional communication is an area for continued development, with clear progress already being made.

      avatar
      ADT Response
      1w
      Thank you for your feedback and for your leadership as an Engineering Operations Manager in San Francisco, California. We’re glad to hear the meaningful work, growth opportunities, and strong team environment have contributed to your experience. We appreciate all you do to help advance our mission to help keep people safe.
      Viewing 10 - 12 of 3,459 Reviews
      Related searches: ADT jobs | ADT salaries | ADT benefits | ADT interviews
      ReviewsADT reviews

      Glassdoor has 5,670 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.