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      ADT

      Engaged Employer

      ADT reviews

      3.0

      41% would recommend to a friend

      (3,459 total reviews)
      avatar

      Jim DeVries

      48% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      ADT has an employee rating of 3.0 out of 5 stars, based on 3,459 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

      Reviews by job title

      3K reviews
      2.0
      Jun 7, 2026

      Great income potential, but poor training and support

      Tech engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Uncapped Income, Company Vehicle, Providing a service that can save lives

      Cons

      Training is abysmal, there is next to no accountability, very little support from management, systems and standards that are put in place are abandoned if the result means a metric is negatively impacted. Communication between departments is non-existent.

      avatar
      ADT Response
      1w
      Thank you for taking the time to share your experience and for your 8 years of service as a Tech Engineer/Smart Home Consultant in Cleveland, Ohio. We’re glad to hear you recognize the impact of the work we do to help keep people safe. We also appreciate your perspective on earning potential, training, and communication, as your feedback helps us to learn how to improve the employee experience. Thanks for helping us to shape a better, safer tomorrow. If you have any other feedback you would like to share, please reach out to us at recruiting@adt.com.
      Viewing 13 - 15 of 3,459 Reviews
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      ReviewsADT reviews

      Glassdoor has 5,670 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.