Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (97) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 399 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 367 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 194 reviews)); "Work from home life is good" ((in 128 reviews)); "Good money if you are good at upselling" ((in 117 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 389 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 184 reviews)); "No training (sink or swim)" ((in 163 reviews)); "Only a few managers are good." ((in 153 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 110 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Anaheim , Fort Worth , Memphis

ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by demographic groups

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Gender

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Disability

Parent or family caregiver

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ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews

2.0

Apr 29, 2017

Admin

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Offer many company benefits.

Cons

Benefits are no longer competitive, raises are not good and management are more like dictators than leaders.

2.0

Apr 18, 2017

Sales rep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The 401k has good matching, flexible schedule.

Cons

Communication, support and training are no where to be seen. Horrible managers and constant turn over.

1.0

Apr 6, 2017

Small Business Sales Representative

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

free coffee, convenient location for my commute

Cons

dishonest management, lied to in interview, no possibility of ethically succeeding. If you have "flexible" morals, you might succeed. I really wish I had never gone there. They have over 100% turnover in the sales team, know it, and don't care. Don't expect any support or training and go in with your "eyes open"

ADT Response

9y

Thank you for leaving a review about ADT's management. Our employees' happiness is always top-of-mind, and we are sorry to hear your experience did not meet your initial expectations.

Viewing 154 - 156 of 3,463 Reviews

Jobs at ADT

Order Processor (Job ID 3021274)

Service Technician (Job ID 3021393)

Low Voltage Technician

Tampa, FL

View job

ADT

ADT reviews

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Sales rep

Small Business Sales Representative

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