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      ADT

      Engaged Employer

      ADT reviews

      3.0

      41% would recommend to a friend

      (3,463 total reviews)
      avatar

      Jim DeVries

      48% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

      Reviews by job title

      3K reviews
      2.0
      Feb 28, 2017

      Too many changes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There really aren't very many anymore.

      Cons

      Removing commission and replacing with hourly, removing weekly pay and replacing with bi-weekly (to accommodate Protection 1's pay schedule), losing management and refusing to replace, removing overtime regardless of customer demand, then making it mandatory at later dates, unsafe vehicles that cause medical issues, unwilling to compensate employees during slow months regardless of performance during busy months, no incentives for extra effort, complete disconnect between field operations and upper management, "if you don't like it there's the door" mentality literally stated to employees. This company treats everyone not in upper management as a number, a tool that can be tossed out.

      avatar
      ADT Response
      9y
      Thank you for writing your review. We are sorry to hear of your disappointment, but appreciate you voicing your concern. Our ADT employees are very valuable to us, and we're always looking to make improvements as a company and as an employer.
      1.0
      Jan 18, 2017

      Rigid scheduling not family friendly

      Billing support services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Widely known company focused on the bottom line, production and collecting money from those requiring security services. Rides on history not current service.

      Cons

      Micromanaging at it's finest. Two fifteen minute breaks and one 30 minute lunch. Each and every single minute outside of that is a reliability score deviation. You better not take diuretics and work here or you will be in trouble. How can one honestly punish someone for answering nature's call. Run run run back to the phones. Please reconsider working here if you have even the slightest support issues at home. Children? Pass on this company they care nothing about you nor your family, just their money and their bottom line.

      Viewing 157 - 159 of 3,463 Reviews
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      ReviewsADT reviews

      Glassdoor has 5,676 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.