Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (97) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 382 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 369 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 193 reviews)); "Work from home life is good" ((in 123 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 118 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 372 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 179 reviews)); "No training (sink or swim)" ((in 170 reviews)); "The managers have no.formal" ((in 153 reviews)); "horrible upper management." ((in 108 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Anaheim , Fort Worth , Memphis

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ADT

ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

May 29, 2025

Horrible unless you have a new car...

Residential territory sales

Recommend

CEO approval

Business Outlook

Pros

Set time Own accountability to make your own money Acknowledge when you make sales

Cons

100 miles per day on my vehicle Unrealistic sales quota High turnover rate After work meetings No work and life balance

4.0

May 28, 2025

Great salary but...

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great salary and supportive work environment

Cons

Must generate a large portion of one's own sales. This is a brick was for a lot of people. Me included.

3.0

May 28, 2025

Could take feedback better

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Remote, opportunity to work with different equipment.

Cons

The feedback was never received well.

Viewing 199 - 201 of 3,463 Reviews

Jobs at ADT

Customer Service Dispatcher

Low Voltage Technician

Remote Collections Specialist

Security Patrol Officer

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Horrible unless you have a new car...

Great salary but...

Could take feedback better

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