Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (97) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 382 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 369 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 193 reviews)); "Work from home life is good" ((in 123 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 118 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 372 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 179 reviews)); "No training (sink or swim)" ((in 170 reviews)); "The managers have no.formal" ((in 153 reviews)); "horrible upper management." ((in 108 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Anaheim , Fort Worth , Memphis

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ADT

ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

May 27, 2025

Too much competition

Solutions advisor

Recommend

CEO approval

Business Outlook

Pros

Good Products; Good Features; Good Local Offices

Cons

Very Expensive; Competing with own company, phone sales & dealers; Has gone to a door knocking model

4.0

May 23, 2025

Good job - slow advancement

Solutions advisor

Recommend

CEO approval

Business Outlook

Pros

Super flexible hours, at least when i was there, i believe they are changing the policies a bit Good commission pay per sale Milage, phone, tolls, phone reimbursement

Cons

No base, 100% commission, you will get some really low paychecks and really high one’s as well My manager was not very helpful, he was a behind the desk kind of mgr and i would have liked some field training/ride alongs. Training is paid, but paid pretty low, and takes a month

2.0

May 22, 2025

Great if you want to door knock or find your own leads

Home solutions advisor

Recommend

CEO approval

Business Outlook

Pros

Great sales starter company Flexible schedule The supplies you need

Cons

Barely any leads given to you by the company Sales reps are leaving Pushing customers to buy on the phone

Viewing 202 - 204 of 3,463 Reviews

Jobs at ADT

Communications Manager

Web Author Specialist

Irving, TX

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Designer, Marketing Brand

Sr. Manager, Communications Project Management

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Too much competition

Good job - slow advancement

Great if you want to door knock or find your own leads

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