ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)
avatar

Jim DeVries

48% approve of CEO

34% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home for most roles with a lot of schedule options.

Cons

You are only as good as your numbers. Only Takes one bad year of performance and thats a wrap. I had over 10+ years with the company. I survived multiple lay offs until the most recent. Performance Reviews at a Manager level are almost non-existent. Until its too late. As far as outlook, they are moving more and more things overseas as well as trying to utilize Ai where they can.

3.0
Apr 2, 2025

Remote

Recommend
CEO approval
Business Outlook

Pros

Work from home, paid training.

Cons

On the phone with Cx's 95% of the time.

4.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

*Coaching *PTO *Pay *Schedule *Opportunity

Cons

*Call Volume *Stress from very upset customer *Sometimes moves the goal post for metrics a little too far

Viewing 238 - 240 of 3,463 Reviews

Glassdoor has 5,675 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.