ADT reviews

door knocking is all they want you to do now. they give us leads of canceled customers with no direction on getting them back. we used to have appointments and now they took that away. all the phone sales that get canceled because of bait and switch they act like theyre gold.

The job was very stressful in itself, but then you may have 2 or 3 people sending you messages while you are trying to help someone asking when you will finish. I am very customer oriented and to do a crappy job just to close my ticket is not for me. Some of those people were elderly and it took a lot of extra time dealing with them. It took so long for people to get in by calling, that they waited until they had multiple issues before they would even call. I was one of the higher ticket closers, so i am not even sure how they treated the people that couldn't keep up.