Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (97) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 417 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 357 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 193 reviews)); "Work from home is great" ((in 129 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 119 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 382 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 184 reviews)); "No training (sink or swim)" ((in 170 reviews)); "Only a few managers are good." ((in 149 reviews)); "horrible upper management." ((in 109 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Anaheim , Fort Worth , Memphis

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ADT

ADT reviews

3.0

41% would recommend to a friend

(1,685 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

Reviews about "Compensation"

Return to all reviews

1.0

Feb 24, 2026

Not Recommended

Ec technician

Recommend

CEO approval

Business Outlook

Pros

Pay and the ability to help keep people safe!

Cons

Micro management, do not recommend! Company is aggressively trying to replace current employees (technicians) with low pay, less experienced technicians.

ADT Response

2mo

Thank you for sharing your feedback and as a Technician in Westmont. We’re glad to hear the compensation in this role met your needs and that you enjoy contributing to our mission-driven purpose: helping keep people safe. Regarding your other feedback, we appreciate your perspective as a long-tenured employee at ADT, and we welcome any additional feedback you have at recruiting@adt.com. Thank you for spending 10 years helping serve customers.

5.0

Feb 6, 2026

Love my job

Overnight associate

Recommend

CEO approval

Business Outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0

Feb 4, 2026

Great company

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

Pay was good and consistent with right worn ethic

Cons

No cons to type here

Viewing 25 - 27 of 1,685 Reviews

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