ADT reviews

3.0

41% would recommend to a friend

(1,686 total reviews)
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Jim DeVries

48% approve of CEO

34% positive business outlook

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2K reviews

Reviews about "Compensation"

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1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The technicians are great and know their job very well

Cons

The company only looks at the bottom line. That is always at a cost to the customer and technicians. The CEO got his salary doubled from 2023 to 2024. All team managers got their bonus packages lessened. That's all you need to know.

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is good but mostly where the pros stop tbh

Cons

Cons are as follows strict guidelines for contracts and back to back calls to get a bunch of info filled out for every customer, rude customers, no real way to actually help customers with billing disputes, troubleshooting and having to deal with older customers who are disabled and cant be helped so you have to then send a technician put and charge them. Causing anger.

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