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      ADT

      Engaged Employer

      ADT Tech Engineer reviews

      3.5

      58% would recommend to a friend

      (14 total reviews)
      avatar

      Jim DeVries

      6% approve of CEO

      Ratings by category

      4.7

      Compensation and benefits

      3.9

      Diversity & inclusion

      2.9

      Career opportunities

      2.7

      Senior management

      2.4

      Work/Life balance

      2.3

      Culture & values

      Ratings by demographic groups

      Reviews by job title

      14 reviews
      2.0
      Jun 7, 2026

      Great income potential, but poor training and support

      Tech engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Uncapped Income, Company Vehicle, Providing a service that can save lives

      Cons

      Training is abysmal, there is next to no accountability, very little support from management, systems and standards that are put in place are abandoned if the result means a metric is negatively impacted. Communication between departments is non-existent.

      avatar
      ADT Response
      2w
      Thank you for taking the time to share your experience and for your 8 years of service as a Tech Engineer/Smart Home Consultant in Cleveland, Ohio. We’re glad to hear you recognize the impact of the work we do to help keep people safe. We also appreciate your perspective on earning potential, training, and communication, as your feedback helps us to learn how to improve the employee experience. Thanks for helping us to shape a better, safer tomorrow. If you have any other feedback you would like to share, please reach out to us at recruiting@adt.com.
      4.0
      Apr 23, 2026

      Good job with nice benefits, but long hours

      Tech engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really good job nice benefit

      Cons

      Long Hours no work life balance

      avatar
      ADT Response
      2mo
      Thank you for sharing your experience with us as a Tech Engineer in Indianapolis, IN. We’re glad to hear you enjoy the role and the benefits it offers. Regarding your other comments, we recognize that maintaining a positive work-life balance is essential to helping our employees be able to serve our purpose of helping to keep people safe. We encourage open dialogue with your leadership to identify opportunities for improvement.
      Viewing 1 - 3 of 14 Reviews
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